Who We Are


Merv Robertson, MBA (dist)
Managing Director

Since co-founding LTS Group in 1996, Merv has worked on a broad range of assignments, including strategic and asset management planning, process quality management and re-engineering, and business performance planning and management.

Prior to this, as an Associate Director at KPMG, Merv was responsible for establishing the organisation's Organisation and Development Group in Christchurch.

Merv has also held a number of executive line management positions including General Manager of Consumer Services, Strategic Planning Manager, Operations Manager and Quality Manager.

Merv has a Masters Degree in Business Administration, which he gained with distinction. During his studies, he specialised in Strategy, Entrepreneurship and Human Resource Management with an emphasis on performance and change management. He is also a certified Quality Management System (9000 series) Auditor, has a New Zealand Certificate in Business Studies in Accounting, Quantitative Business Methods and Information Technology, and is a Qualified Technical Officer in telecommunications, specialising in transmission systems.
E-mail Merv

Amanda Carnie, B.Com
Executive Director

Amanda is responsible for leading LTS Group’s Human Resources division, which provides the complete range of professional Human Resource and Organisational Development advice and consulting services.  Her recent assignments have included business planning, organisational design and restructuring, policy development, recruitment, team and management development, and training.

Prior to co-founding LTS Group in 1996, Amanda worked in the Human Resources Group at Canterbury Health Ltd, the South Island’s largest employer with in excess of 2,500 staff.  During this time, Amanda focused on areas which involved the development of the organisation’s people at both strategic and operational levels, initially as an HR Consultant, and later as the HR Manager.  Amanda has also held a range of line management positions, including Retail Centre Manager, Service Centre Manager, and Market Operations Specialist.

Amanda has a Bachelor of Commerce Degree in Business Administration, in which she specialised in Human Resource Management, Organisational Development and Marketing Management.  She is an Associate of the NZ Institute of Management, and was also the recipient of a scholarship to study at the London Business School, where she completed the Accelerated Development Programme.
E-mail Amanda

Anna Nilsen
Business Development Manager

Prior to joining the consultancy in 2010 Anna held a several senior sales roles within
a number of Australasia's largest hospitality companies. Her roles were typically focused in sales and yield management and included the design, redesign and implementation of marketing mix strategies designed to increase revenues and profitability.

Over 12 years in the Tourism and Hospitality industries has seen Anna working in
leading operations in New Zealand, Australia and Ireland. Positions held include sales analysis, key account management, distribution channel management, yielding policies and procedures, process re-design and staff training.

Since 2008 Anna has worked as a contractor and been involved in facilitating tourism studies, undertaking
market research, shadow shopping and process mapping.
E-mail Anna